Here is what it says in the Terms and Conditions of Membership regarding this Starwood Vacation Ownership property:

(d) At the following properties, Members will earn Starpoints for all Eligible Charges; however, upgrades, late check-out, and other in-hotel benefits are not available. Free Night Awards are accepted at these properties subject to the following conditions: 1) Free Night Awards may only be booked within 120 days of arrival; 2) blackout dates may apply; 3) limited rooms may be available for Free Night Awards; 4) Starpoints acquired through conversion of a Vacation Ownership Interest at an SVO Resort may not be redeemed for Free Night Award accommodations at a SVO Resort.

Properties:
Westin Ka'anapali Ocean Resort & Villas, Lahina Maui, HI
Westin Princeville Ocean Resort Villas, Princeville, Kauai, HI
Sheraton Vistana Villages, Orlando, FL

Receiving anything else above and beyond what is printed here would be a YMMV situation, IMHO.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]