I guess I just find it annoying when the crews are trying to do the best they can and you've got people calling them liars and not trusting their information. The decisions like these are made at other levels than the crews and gate agents. The crew and gate agents just pass the message along and are many times, the last ones to find out about these things. If you're not satisfied with the information you're given, ask for more. But please just don't automatically assume you're being lied to. There just simply isn't enough time to give a play by play 20 minute PA as to every detail involved in the "big picture" decision making process. There is a reason for EVERYTHING that happens at an airline. They're not excuses.