Veering OT for a mo, does anyone actually pay their TA a service charge for personal/leisure travel ?
I know that TAs don't earn the same commissions they did when I was in the industry 20 years ago, but my local (to the office) agent will happily book multi-sector non-full-fare Y & J itineraries for the published fare with no extras.
To be fair, I do much of the research beforehand and I do take some complex routings, so it may be more interesting that the run-of-the-mill stuff they usually do.
I am very pleased to have found someone I can trust and so avoid various Indian call centres