FlyerTalk Forums - View Single Post - Double Billed - Hotel Won't Return My Calls
Old Dec 5, 2008 | 6:22 am
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Originally Posted by dcstudent
I've challenged the charge through Amex, but I really can't believe the lack of service from the Dulles Marriott. Is there anyone at corporate I can contact directly to get this taken care of?
IMHO you've done all you need to do simply by challenging the charge. This will get the hotel's attention in due course, and in the interim you're not on the hook for the $60. If you paid the Priceline charges with the same card you're in even better shape since the one CC company has all the details.
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