Originally Posted by
Bonehead
Here's perhaps an easier way:
Toward the center of the CO.com home page is a box with two tabs:"Print Boarding Pass" (active by default) and "Check Flight Status".
Enter your confirmation number in the designated spot in the "Print Boarding Pass" tab, and hit GO. You should see your seat number(s) as blue hyperlinks on the next page. Simply click on the seat number, and presto, change away to your heart's content.
Disclaimer: This is from memory, as I don't have an upcoming flight. If I've missed any details, I'm sure someone will pounce.
Many thanks for the help and guidance, FTers
.
I usually fly NW and I'm not sure that we can "uncheck-in" ourselves via the website--so, I thought the same about the CO.com site. Clearly CO.com is much better than NWA.com in this respect.
A little bit of background: When I first called a CO CSR on the phone, she said that only tech support could undo my "check-in." I know I can always just hang up the phone, breathe, and then call again, but it's just annoying to know that a jerk can get away with no consequences whatsoever. Sure, maybe karma will get him down the road (or perhaps this whole debacle was karma for something I did), but it just sucks, especially when you're already the last person to the leave the office on a Tuesday afternoon
.
Anyways, I appreciate all the info!
