Originally Posted by
philco
I have an onbusiness award ticket booked with points that would have expired by now. I may need to cancel or alter the date. If I cancel, will the points be immediately lost as they would have expired if left unused?
Hi - They will return to the current year, or the year when they were redeemed and will not appear as a new transaction. I think this is to prevent OB points to remain active after year three. So if your points would have been expired by now, my guess is that they would be lost for good....Of course, you may change the date up to 12 months after ticket issue.
Hope this helps.