Originally Posted by
here2thereinAZ
It is also my hope that DL/NW wake up to the fact that "change fee's" are destroying their ability to make a great deal more money (by eliminating them) by connecting properly and beneficially (to DL) with their customers.
It has been shown that most consumers who care about change fees (ie not business travelers) are loyal to the cheapest route. While your argument is nice in theory it is not sustainable in economic terms for airlines.