And the only reason is to improperly take money from you while providing no product or service in return for the money provided.

When you face a change and don't show up at Safeway for your weekly grocery shopping during a given week do you get charged by Safeway for your groceries anyway? When you shop should be left up to you. And, when you return from Columbia should be as well.

It is my hope that US may soon wake up and escape from the prison that they have constructed around their own business at the expense of their customers who are increasingly sick of it. It is also my hope that DL/NW wake up to the fact that "change fee's" are destroying their ability to make a great deal more money (by eliminating them) by connecting properly and beneficially (to DL) with their customers.