I second that.
I rented 3 times from them in the last 2 years and every time the apt looks exactly like the pictures on the website, the reservation is easy and reliable, the check-in is quick and the check out with no problems. I have broken some glasses and never had a problem. The sheets are always impeccable and the towels always clean and freshly laundered. The internet connection is very reliable, the a/c always works well and the kitchen is impeccably clean.
Having rented many houses/apts around the globe, this company is superb. (I have no economic interest in the company, just a very happy customer).
Keep in mind that you get what you pay for. If you take the least expensive apt it will be small and no view. If you want something larger and/or with some view then pay more. I also found that regardless, all three apts I rented where is a superb area of Recoleta.
They require a transfer into their US account for the deposit but I found that if I go directly to a branch of their bank and make the deposit into their account I save the $40 my bank charges for a bank to bank transfer.