Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,314
The message is a VM option if you call the Premier line, but s o far I haven't heard it on the PremEx line...I've been using it for a few weeks now to check on u/g's I requested online and it works well. Haven't used it to req an u/g yet.