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Old Nov 28, 2008 | 1:52 am
  #21  
caphis
 
Join Date: Dec 2007
Posts: 377
Originally Posted by BearX220
When B6 runs into operational trouble at SEA, the only two options you can give me are: go away and come back in 24 hours... or, here's your money back, go have a walk around the terminal and see if you can buy a walkup from some other airline at 3X+ the price. Neither is remotely acceptable.
Cities where operations consist of one flight per day are usually given priority during IROPs, when possible. For January 1-September 30 of this year, B6 is on par with AA and DL for on-time ops and cancellations for SEA-JFK. AA and DL can interline during a cancellation, B6 can route through LGB and SAN. Or, you can go away and come back in 24 hours, or here's your money back. I never said it was the best situation, but the incidence has become so low as to not be a pressing issue right now, IMO.

How do you know how many potential high-revenue customers book away from B6 on this basis?
Just my opinion.

The difference between us is that you seem to plan for the absolute worst situation possible. Which is fine, we just disagree.
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