Come on, people. We've got a new member here.

While in Canada this fall, I watched a few tv news articles where the reporters encouraged people to call in, and after escalating, were successfull in getting the fuel surcharge refunded. I cannot recall if this was Air Canada or Westjet, but it was happening.

frustratedflyer, welcome to FT. You'll notice on flyertalk the constant talk about fuel surcharges, especially here in the AC forum. You're not alone on this thought-train.