FlyerTalk Forums - View Single Post - Orbitz, You Suck!
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Old Nov 25, 2008 | 5:25 pm
  #3  
bkcarolina
15 Years on Site
 
Join Date: Jun 2007
Location: Vienna, Austria
Programs: united, delta, british
Posts: 139
Originally Posted by bocastephen
Sorry - no other way to sugar coat it. Orbitz just plain sucks. Almost FIVE YEARS after I first reported this issue here on FT and complained to Orbitz management, the same phantom availability problem exists! Five Years! Simply inexcusable.

I should always remember never, ever search for air tickets on Orbitz.

I check SEA/OGG for Thanksgiving weekend - WOW, they quote me $380 per person! I'm going! Not so fast....

Click the link to book and we get "Because flight availability can change rapidly based on traveler demand, the flight you selected is no longer available. Please make another selection. (Message 100)"

Click another option to book - same message. Click another option - same. Keep going until every single NW flight option is gone.

What a stupid, stupid, useless website. Of course I call NW reservations and they tell me the flights Orbitz was quoting availabilty on were totally sold out - zero'd out - and not a single seat was open in any class or cabin.

Orbitz - I curse thee!
Yes, I agree 100%. In 15 years of using websites to book all kinds of travel, Orbitz is the ONLY one to ever give me this type of response, and it happens more often than not. Totally useless website--how do they still have business???
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