FlyerTalk Forums - View Single Post - Vista Home Edition (???) problems accessing "manage my bookings" page
Old Nov 23, 2008 | 11:18 am
  #1  
Yukonprince
20 Years on Site
 
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,316
Vista Home Edition (???) problems accessing "manage my bookings" page

I have a Dell computer with Home Vista and IE7 that came with the system when I purchased it about a year ago.

I have no problems accessing any Air Canada or Aeroplan web pages except when I go to the "manage my bookings" page:

http://www.aircanada.com/en/travelin...ing/index.html

To view an itinerary using my booking reference number I get an error page with a whole bunch of error messages like this:

java.lang.IllegalArgumentException: Empty country component in 'value' attribute in <setLocale>message:Empty country component in 'value' attribute in <setLocale>stacktrace:
java.lang.IllegalArgumentException: Empty country component in 'value' attribute in <setLocale>
at org.apache.taglibs.standard.tag.common.fmt.SetLoca leSupport.parseLocale(SetLocaleSupport.java:172)
at org.apache.taglibs.standard.tag.common.fmt.SetLoca leSupport.doEndTag(SetLocaleSupport.java:97)
at _aconline._en.__bkgd._jspService(__bkgd.java:374)
at weblogic.servlet.jsp.JspBase.service(JspBase.java: 27)
at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1104)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:430)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:324)
at weblogic.servlet.internal.RequestDispatcherImpl.fo rward(RequestDispatcherImpl.java:337)
at weblogic.servlet.jsp.PageContextImpl.forward(PageC ontextImpl.java:147)
at _aconline._en.__pnrdetailsdispatcher._jspService(_ _pnrdetailsdispatcher.java:2633)
at weblogic.servlet.jsp.JspBase.service(JspBase.java: 27)
at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1104)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:430)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:324)
at weblogic.servlet.internal.RequestDispatcherImpl.fo rward(RequestDispatcherImpl.java:337)
at com.amadeus.ocg.framework.servlet.ActionController Servlet.dispatchJSP(ActionControllerServlet.java:5 64)
at com.amadeus.ocg.framework.servlet.ActionController Servlet.performOutProcessing(ActionControllerServl et.java:465)
at com.amadeus.ocg.framework.servlet.ActionController Servlet.service(ActionControllerServlet.java:354)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1104)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:430)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:324)
at weblogic.servlet.internal.RequestDispatcherImpl.fo rward(RequestDispatcherImpl.java:337)
at com.amadeus.ocg.framework.servlet.RedirectServlet. service(RedirectServlet.java:78)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:853)
at weblogic.servlet.internal.ServletStubImpl$ServletI nvocationAction.run(ServletStubImpl.java:1104)
at weblogic.servlet.internal.ServletStubImpl.invokeSe rvlet(ServletStubImpl.java:430)
at weblogic.servlet.internal.TailFilter.doFilter(Tail Filter.java:20)
at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27)
at com.amadeus.ocg.framework.statistics.StatsFilter.d oFilter(StatsFilter.java:84)
at weblogic.servlet.internal.FilterChainImpl.doFilter (FilterChainImpl.java:27)
at weblogic.servlet.internal.WebAppServletContext$Ser vletInvocationAction.run(WebAppServletContext.java :5706)
at weblogic.security.service.SecurityServiceManager.r unAs(SecurityServiceManager.java:690)
at weblogic.servlet.internal.WebAppServletContext.inv okeServlet(WebAppServletContext.java:3217)
at weblogic.servlet.internal.ServletRequestImpl.execu te(ServletRequestImpl.java:2628)
at weblogic.kernel.ExecuteThread.execute(ExecuteThrea d.java:261)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.ja va:223)

The same error occurs using the Firefox browser making me think it could be a "Vista" problem rather than a browser problem.

This has recently started - until a month or so ago I was always able to look up my itinerary using the booking reference number on this computer. I have three booking references for three different trips and none work.

When I try the booking reference numbers on my wife's computer running XP I have no trouble accessing any of these itineraries.

I have no problems accessing any other WWW sites.

Anyone else having this problem?
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