Originally Posted by
perthite
If this is true, the it is a remarkably poor system design. What does it matter what the surnames they are, if you are on one PNR you must have some sort of relationship to one another.
Written by programmers that don't like traveling with their managers.
Doing PER-MEL-LAX both people on the same PNR, when the PER-MEL flight was delayed the system (or some silly employee) split me and my partner onto DIFFERENT FLIGHTS. Thankfully after about 15mins at checkin they managed to sort it out...
Chrisb.