Originally Posted by
mbreuer
You shouldn't be charged for the bags - they should notice your status at the airport. As to the upgrades, I'd call co.com support asap and have them check into it.
They were just as confused as I am. But, they were friendly about it and took the time to try and help, which I appreciate.
If there is an issue when the second segment processes, then I'll call again. Otherwise, I figure it can all be taken care of at the airport.