FlyerTalk Forums - View Single Post - Continental.com Master Thread [Report Ideas & Problems Here]

Nov 21, 2008 | 3:13 pm

#721

mbreuer

Join Date: Jul 2004

Programs: CO Gold; SPG Gold***; AvisFirst;

Posts: 3,970

Quote:

Originally Posted by nbs2

Just checked in (well, about two hours ago) for tomorrows flight, first time as SE. EliteAccess is recognized, but there are two problems:

- I'm being limited to one free bag (I booked in Aug) and 50# each.
- As a SE, I didn't expect to get the upgrade, but I am not on the standby list for the initial segment. The second segment should clear as an upgrade in an hour or so, but I'm thinking it won't clear me.

The OP rep made it sound like I wouldn't need to remove and readd my OP number. Any thoughts on what could be wrong?

You shouldn't be charged for the bags - they should notice your status at the airport. As to the upgrades, I'd call co.com support asap and have them check into it.