Originally Posted by
Pat89339
Very interesting story. However, if the family did their homework before purchasing the ticket, they could have booked another airline where she could use the POC.
"The family was shocked to learn they couldn't use the medical device on-board. Instead they would need to buy United Airline's in-flight oxygen." ... "...that's not right".
This has been UA's policy for many years, which the family could easily have learnt if they had bothered to phone or check at united.com.