FlyerTalk Forums - View Single Post - A Tale of Two Agents
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Old Nov 15, 2008 | 9:12 am
  #3  
MikeMpls
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Not to belabor the obvious (), but the agent who wanted to charge an additional $1500 plus change fee & scrub the upgrade should either be retrained or canned. If they don't know the job, they shouldn't be unleashed.
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