European MVCI Owner - Marriotts deception
I am an extremely very unhappy European MVCI owner having bought my weeks(!) with one the promises being the option to redeem my weeks to enable stays at Marriott Hotel and Resort destinations around the world. I can’t even redeem my platinum weeks for 7 nights in a cat 4 hotel.
Marriott must listen to its owners and increase redemption levels at the same rate as the increase in points required for hotels (based on 7 nights). I have no doubt that once all owners become aware of this situation MVCI will have a massive drop on referral sales which I am sure make up a large proportion. We have several friends who have purchased 10 weeks ($$$$) between them on our recommendations....never again!!!!!
During our last visit MVCI were actively selling ‘point generators’ for worldwide travel....these are weeks which allow annual redemption for points. A very excited couple of owners we met at our home resort in July decided to jump on board...they must be extremely bitter with Marriott’s deception as a result of these so called ‘enhancements’.
I have been an extremely loyal Marriott customer since purchasing my 1st weeks, always staying at their hotels and reached Platinum for a number of years (and now Gold) but I’m finished with them and will sell my weeks for whatever I can get. There complete disregard for loyal customers who have invested considerable amounts of hard earned money into their MVCI product is disgraceful!!!
It is not surprising that as an MVCI owner we have not been formally advised of these ‘enhancements’. It will be interesting to hear how the salesmen/vacation advisors are spinning the changes to existing owners.