FlyerTalk Forums - View Single Post - Why does the DL booking system suck so bad?
Old Nov 12, 2008 | 3:06 pm
  #1  
jfulcher
All eyes on you!
20 Years on Site
 
Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,447
Why does the DL booking system suck so bad?

Seriously - how hard is it to NOT have errors on your website. I think I encounter one EVERY SINGLE TIME I access the page.

Half the time I can't check flight status without an error popping up.
Almost 3/4 of the time I can't search award tickets without getting an error.

And NOW I can't even check a revenue ticket without an erorr. (For instance I'm trying ATL-HNL 12/25-12/28 +/- 1 day and I get an error every time - I'm sure it'll eventually work, but seriously I am forced to use this crap make it work!).

Seriously there is some mickey mouse development going on over there. (Sorry DeltaWebDev - but no way in heck my company would be in business if our product spewed these errors every time a user went to the site just about)

Kill me with $15 bag charges and mileage inflation etc all you want, BUT MAKE YOUR FREAKING WEBSITE WORK!
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