FlyerTalk Forums - View Single Post - Possible refund airfare difference on klm.com purchase
Old Nov 11, 2008 | 11:16 pm
  #1  
sxchan
 
Join Date: Apr 2001
Location: SFO
Posts: 687
Possible refund airfare difference on klm.com purchase

I purchased in April 2008 HKG-AMS-BCN-AMS-HKG from klm.com for HKD$7294non-refundable discount fare, and checked today now priced at HKD$5916, a fare difference of HKD$1378. Approx USD176. When I called to KLM at HKG to inquire about possible refund of the fare difference. The klm agent said no way. This is my first time buying from KLM. I know for a fact that most US carriers, inlcuding NW, will refund the fare diff, or at least in travel credit. Is this common practice for non-US carriers?
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