Merry Flyer -- I'll put in a reply to your
misplaced SAS miles under SAS or Virgin.
You have a valid claim.

I have not had the pleasure (or nightmare)
of flyign Virgin. I have heard praise by
"ordinary" travelers and complaints by the
seasoned ones. (Will ahve to try them someday.)

As for the Roberto award... I'll wear my
cat-tie Rudi and bring my cats to bring out
the award. CATMAN