Originally Posted by
alevy
I've raised the issue with the EC Service Centre for my region, and they've confirmed that the language on the website is not correct and that it should read operated and marketed. I replied that I was just going by their website in making sure I booked BA operated flights, and even asked for a supervisor. They've stood firm.
This sounds a bit rum. Surely BA should stand by their published position, not "the position we thought about (perhaps) but forgot (certainly) to tell anyone about". But presumably you've already exhausted that line with CS.
Furthermore, what does "marketed" mean? That you've got to buy the flights through ba.com? What if you use (say) expedia?