Marriott Chiang Mai (former Le Meridien), Thailand [Master Thread]
So I was there for two nights on 4th of this month. Paid the Discovery rate, although I could have used a corporate rate that was 1500 THB cheaper, to get free breakfast at the restaurant and the free night voucher for the LM Bangkok (once it opens).
During the stay I spoke with the GM at least three times. He was there welcoming guests who were checking in and then observing at the club lounge and other areas of the hotel to make sure that everything was running smoothly. This guy used to be the GM of LM Siem Reap but has been overseeing this Chiang Mai project for year and a half already.
I was quite surprised to learn that they didn't have soft opening at all but rather went to "full" mode from the getco. The occupancy was low and thus the attention given to guests sometimes almost overbearing i.e. five employees taking care of just myself at the club lounge.
The hotel is fairly typical modern hotel. It seems that they have four junior suites that are actually corner suites on each floor. This is what I received. The suite was exactly as shown on the SPG.
The club lounge was nice and the spread there would have been just fine for the breakfast. They had afternoon tea with scones and small bites and the evening happy hour consisted wines, liquor, and cocktails. Cocktails, to my surprise, were actually good. For the happy hour they had couple of hot items, the usual cheese and crackers spread, and finger sandwiches etc.
There was couple of public computers in the lounge but you could use free wireless there as well using a code that was provided.
Didn't use the pool or the fitness center but had a quick look at them. The fitness center had the typical Technogym cardio line up and separate weight machines. The pool wasn't that big but then why anyone would go to Chiang Mai for that purpose anyway.
The location is good - just on the night market.
I booked a taxi for the whole day using the concierge, who actually had worked previously at the Four Seasons.
There was couple of small things that were not quite right yet that I told the GM about. These were minor and he was already aware of one of them i.e. the lights at the elevators were too strong.
BTW it is the same company who opened the Chiang Rai LM and in the process of opening the new Bangkok one who owned this one too. Didn't ask if they own any of the existing LM or other SPG properties in Thailand.
Overall a good hotel and ready for business. The points posted to my account the day after so no problems there either. The amenity points posted as service recovery though.