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Old Nov 9, 2008 | 10:27 pm
  #7  
eagle92
 
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476
Originally Posted by LukeSkywaiter
http://www.continental.com/web/en-US...c/default.aspx

FIRST CLASS:

1 to 1 ½ hours beverage, peanuts or pretzels
Again...I will say it again...I did not expect "dinner" on this flight...I fly continental enough to know I'm not getting any sustenance on such a short flight...my point was to bring up an error that shows up every day listed for this flight on the website, the pda site, and the timetable.

However...your average customer out there may indeed be disappointed when they consult all of these publicly available pieces of information...including their e-receipt that clearly state "dinner" and nothing of the sort is served.

Just like my beef with the award charts on the website (Scott...it is still not fixed) :-) I am still of the mind that publishing inaccurate data does a disservice to the customer and to the company. Fix it already!
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