<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tputnam:
Last month I was flying first class from Denver to Sacramento with my family. As a surprise I flew my sister out who hooked up on the same flight, only she was in economy.
When I went back to see her with a cookie from F I was scolded by the FA (those cookies are for first class passengers, or something to that effect). And then when my sister tried to come up to F class to see her nieces and myself she was told "you are not ticketed in this cabin, please return to your seat." Even after explaining that her family was up there she was refused more than once! I did not know this was going on as I would have been furious.
After we landed I heard the story and all three 1ks in our family found the gate agent who was mortified. Queing for the bathrooms is one thing. Talking to a passenger at their seat is entirely different in my opinion.
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Actually there is a policy at UA to cover visiting friends or family in another cabin. If it doesn't cause a disservice to other pax (or a security problem), you can visit once per flight for a brief time. Obviously if it disturbs other pax you would be asked to return to your cabin. The f/a needed to use tact and follow procedure, which obviously didn't happen. Extended visits not disturbing other pax can happen in Y if you wanted to visit from F.