On my last few trips thru SFO I have gone over to the (out of order) INSPASS machine on the far left by the crew immigrations entry desk. If there was no one in the crew line I politely inquired when the machine would be working again. Generally I am told something like never because of security reasons or that the hand geometry scan is going to be replaced by a retinal scan. And then in every case that person offered to process my entry. Sure beats waiting in the long line.

When INSPASS was operational, it was very unreliable. Down much of the time -- both at the entry points and the places where you signed up and renewed the pass.

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gfowler-ord-1k
Living in SIN

[This message has been edited by gfowler-ord-1k (edited Jan 12, 2004).]