Dear All

I joined clickrewards and made a purchase recently and after about a month got a message saying that I had accrued 750 clickrewards (3x bonus offer). I had difficulty accessing my online balance however so I emailed them. Here is the reply.

Dear Valued ClickRewards Member,

Thank you for contacting us with your concerns and we apologize for any
inconvenience this matter has caused.

The way we gather the four-digit access code is from the last four digits of the bill-to zip code provided bythe first ClickRewards merchant you shopped with. Because your zip code is only four digits to begin with, I would assume a zero was added to make up for the missing digit.

**NOTE** I noticed your address is in Australia. Unfortunately at this time,in order to be eligible for the ClickRewards program a resident of the United States or Canada.

If you do have an alternate address in the United States and/or Canada that you can utilize for your ClickRewards account, please use it when you access and set up your account with your four-digit code. I have placed the instructions below for your reference.

Just follow these simple steps:
1. Enter the email address used at the time of your purchase.
2. Click the log in button.
3. Enter the special four-digit zip code (1550).
4. Choose a password of at least seven characters (with at least one numeral), a secret word, and fill out your name and (US or Canadian) address.
5. Check your account balance.

That's it. You'll be a full-fledged ClickRewards member and have access to your private, secure account where you can check your ClickMiles balance and redeem your ClickMiles 1 to 1 for frequent flyer miles.

We are always interested in what you think! If you have any further questions or suggestions regarding the ClickRewards Program, please don't hesitate to contact us at [email protected]!

Sincerely,
Nathan


I have emailed them a short email asking them to please make it an international program. I can see no technical reason why they can't offer click rewards to us Australians - the Internet is an international medium after all.

Clickrewards are doing themselves out of a lot of customers with this policy.

I strongly urge everyone (inluding north americans to write to Clickrewards and express your disappointment that clickrewards is not an international program. Their email address is

[email protected]

cheers Peter

ps I feel sooooooooooooooo discriminated against


[This message has been edited by pberrett (edited 05-08-99).]