FlyerTalk Forums - View Single Post - Fill out post-stay survey if you wanna complain about lack of upgrade/status recog
Old Nov 5, 2008 | 11:56 pm
  #2  
WonderDude
 
Join Date: Nov 2003
Location: Land of the Free
Programs: AA 1MM Plat, PC Plat RA, HHonors Gold, National EE
Posts: 1,440
I think I've only received one such survey in the past two years. I love to give honest feedback (good and bad) on these things. I wish I get them after every stay.

One problem with the surveys is that I seem to get them about two weeks after the stay. By then, I've usually stayed at a couple other hotels, and I can't recall most of the details from the stay they ask about. How the heck am I going to remember the condition of the drapes and carpeting?

Attention ICG survey creators: please send more surveys, and send them within two or three days after the stay.
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