I am a PC with Hertz, but getting so aggravated in trying to book vehicles online that have NeverLost in the vehicle. Like when I am searching for a vehicle in PDX, I continue to receive a message that NeverLost is not available or is not in this type vehicle. Every time I try to book a standard or premium vehicle at PDX, I receive this message. I can go through all 31 types of vehicles at PDX and receive this message. That is just frustrating and PDX is not the only location I have to go through this mess. I know that many Hertz loyalist have left for their own reasons and this might end up being the reason I bolt for some other agency.

I wish there was some mechanism when booking online that vehicle could be listed as to having the available options such as NeverLost or Sirius or Child Seats, etc.

Anyone have a suggestion for me or perhaps tell me that I doing something wrong when attempting to book a vehicle that I cannot find the options I want in the vehicle?