FlyerTalk Forums - View Single Post - 2009 Program Changes -- the good, the bad and the ugly
Old Oct 29, 2008 | 10:31 am
  #302  
makemarriottrewardslisten
 
Join Date: Oct 2008
Location: NY, NY USA
Programs: Marriott Platinum, Continental Gold, American Airlines Platinum, Hertz Gold
Posts: 22
If Marriott had come out and said that it was devaluing the program, I think that many of us would have understood. It's tough economic times for all compaines - and we're all making changes to strengthen our corporations. The difference here is that Marriott is adamatly denying that these changes have anything to do with money. They are steadfast in their statements that this is a better program that has been enahnced. This is the point that many of us are arguing. If they are telling the truth, then there is still time to listen to customers and make additional changes. If they want to really incorporate enhancements, there is still time to listen to customers.

Want proof, read their enhacement announcement:
http://sites.google.com/site/makemar...n-announcement

Read their response about changes:

http://sites.google.com/site/makemar...-his-own-words
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