I have had booked flights twice and had different results. This last flight I phoned and left my information because it was busy. THey called me back and I also returned the call. I needed to call back once my plans were confirmed had virtually no wait and was able to book a flight valued at around $1k for 800 miles!

Also fees were
LOYALTY ADMINISTRATION FEE........................20.00
AIRPORT IMPROVEMENT FEE - AIF.....................20.00
NAV CANADA, FUEL AND SECURITY SURCHARGE...........80.00
TAXES/SERVICE CHARGES AND ADMIN FEE
SUBTOTAL.........................................1 20.00

Taking an Aeroplan flight also Canada- US- Canada Security charge - $15.89, Carrier Admin Surcharge $80.00, Taxes $105 =$200 +

You judge on the fees.


I still think the best deal for the points required are the Shell Carwash coupons.

Considering it is free.. it is a good program IMHO