Originally Posted by
virtualtroy
It has to be said that pmcg's response was rather more helpful than your more cryptic one. If the answer is in the User Guide/FAQ then why not identify the relevant section (it's very long and chances are that if most people who've subscribed to the tool use it to save time, then they're unlikely to have the time / inclination to read all the way through long user guides). Anyway, problem solved now.
I wonder if there is a term for a FAQ reading phobia?