Originally Posted by
JayhawkCO
But, I just don't understand your point. Every person here (unless self-employed) has some minor policy at their employer that they don't particularly agree with. They don't quit just because of that. And, if I wanted to stay in the same industry (which I don't for much longer...anybody hiring?
), I don't know of a single restaurant that doesn't have some kind of auto-gratuity policy.
I recall you saying that at your current place of employment, the management said they'd take the autograt off if everyone agreed. And they didn't.
There are always some wait staff that are just going through the motions. They like big tables, since they get a big tip at the end, no matter what. In the US, I'd say that I get excellent service 10% of the time. Very good 20%, Average 40%, Bad 15%, Very Bad 10%, and Horrid 5%. Sometimes the excellent is at a Denny's and the horrid is at a nice restaurant.
Being a server is not a lifelong job, as it may be in Europe and other parts of the world. I can only think of one place off the top of my head, Durant's, here in Phoenix, that you'd see the same waiter 10 years later.