Originally Posted by willie--wonka

I just spoke to 1k customer service regarding a possible exchange of a $$ off domestic voucher for an international one. The voucher was given for a 22 hr mechanical delay CDG=SFO. Ignore the fact that European rules probably dictate a larger voucher. Apparently the new UA rules prohibit exchange of domestic vouchers for international ones, and US home addressed flyers will only receive domestic vouchers regardless of the location of the delay. I was offerred more miles(don't need them) or a 20% off coupon(virtually useless on most of my tickets), neither of which are very useful, since 99% of my flying is international. I did get transferred from the India customer service number to the 1K desk fairly rapidly, although none of the identifying information was transferred with me. I also got multiple apologies, but no resolution.

Anyone else have the same experience? or any other suggestions?