FlyerTalk Forums - View Single Post - First & last name mixed up on ticket, ok to fly?
Old Oct 23, 2008 | 5:15 pm
  #16  
StefanNYC
 
Join Date: Jun 2008
Location: Brooklyn, NY
Programs: DL DM; UA; AA
Posts: 446
Originally Posted by StefanNYC
Indeed, it has been my feeling that there must be some formal policy in effect <...> making things like <...> "Alexander" and "Alexandre", etc. officially equivalent
... and, as I just recalled, they are in fact equivalent for the delta.com engine (!). A search for a friend's itinerary using "Alexander" as the first name succeeds despite his actual name on the itinerary being spelled "Aleksandr" (which is a direct transliteration from Cyrillic). At the same time, entering "John" fails -- so it's not like first name is ignored altogether.
If the computer believes they are the same, so should an agent, one would think.
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