I'm a long time AA flyer, but I'm giving UA a try so they matched my status to 1P. Thought I'd go on the united.com web site and book a flight for my maiden voyage, but was surprised to find the seat selection did not show me any E+ seats or emergency exit - everything in an E+/EE row was blocked out.

Is this usually how it works? Are you only supposed to be able to get these seats at the airport? I sure hope not.... Is it perhaps just that one part of the web site doesn't know I'm 1P yet, even though the "my milage plus" page does?

Also, how can one put a reservation on hold via the web site (if at all)? I see how to save a "search", but that doesn't look like it's the same thing as truly putting seats on hold.

All help is appreciated.

- cheapo