Thanks for the tip. Hadn't thought of that this time, although I do usually know better.

The phone call did the trick. Took a long time to work my way through the automated stuff, but finally got a person. Handed off twice, but the last person told me some things to try. One finally worked. I'm back in business again. Seems you have to click on United States for current citizenship(from a long list of countries), and then there is a box on the right for "Add". You click on that. The form blinks and adds a line with a check-off box on the right and the words "United States". You have to click in that box and a little check mark appears. And then it works!!

The phone number is not on the front of their site, but rather in with their address. Took me a while just to find that.

The form is tricky. Tells you to send and then print. One problem is that when you send, all your typing goes away and the only way you can get a form to print is to re-enter everything.

Again, thanks Jaimito.

Romelle

Since I'm posting my "lessons learned here" thought I'd add that when I got to the post office to get the right envelopes and the money order, I learned the post office only takes hard cash for the money orders. I knew they take credit cards for stamp purchases, and brought along my check book as a back-up, but didn't know the requirements for cash. Might save somebody a trip....

Oh, and there was that blank for Occupation. I'm retired so filled it in accordingly, but then wondered if they would want my former place of occupation and detail in the rest of the blanks. I asked that question of the person I got for my other question, and was assured I could just leave all the rest blank. I'm nervous about this whole thing, as the rules are so specific and there doesn't seem to be much room for error. So assume at least some other people are similarly nervous.