I was getting the "No backend server available for connection" message also. emailed web support, got the standard "We have received your request and will be
responding to you within 24 hours." email. So I called and was told nothing is wrong.

The web support person was able to access the site and wanted to end the call. I insisted that she stay on till I could access and as luck would have it, I am able to acccess now.

I asked if the web support was part of UAL or
getthere.com and was told it is a "separate
entity"

I wonder how much lost revenue this cost UA?

[This message has been edited by gfowler-ord-1k (edited Dec 04, 2003).]