Hello Marriott Concierge,
First thanks so much for soliciting and considering our feedback on what we'd like to see to improve Marriott Rewards.
Now, to be blunt, when I read your announcement I was excited, but now that I see some of the point devaluation details not mentioned in your announcement, I'm not sure if the improvements are worth it. Not that I don't appreciate your efforts to implement some other significant benefits, but I do have to weigh these against the points dilution.
After all, the increase in cost of a 7-night stay is about 50%!! (unless I am reading this wrong?). Now that was the most attractive feature of the current award program, so that hits us pretty hard. Now if I am booking during Christmas week at certain popular locations that 50% increase to get rid of the blackout dates is probably worth it; but it really hurts for non-peak season redemptions.
Now, if I compare the new program with a current standard redemption for a 5-night stay, this is what I get:
Old program: Category 6, 110,0000 points
New: Cat. 6 - 120,000 points
Old: Cat. 7 - 130,000 points
New: Cat. 7 - 140,000 points to 160,000 points (because some or all of these will be changed to a new. cat. 8 as time goes on)
So even for 5 nights there is an increase in the points requirements even with the "free" night. Again, this is only a net benefit if you usually are redeeming during peak periods where it has been hard to redeem a standard award under the current program.
Still working through this, but I know I'd feel better if you can find a way to reduce the impact of the increased point requirements for 7-night awards.
Question: will there still be pointSaver awards, and, if so, how will the point requirements / availability for these be impacted?
Last edited by GrizShel; Oct 20, 2008 at 5:59 pm