I have no problem with how Hyatt treats me as a Diamond at this hotel. Sure I NEVER get a suite upgrade, but ALWAYS have had RC access even on a PriceLine stay. I personally would rather get RC access then a suite.
They are very prompt at delivering the diamond amentiy and I have even had them pre-deliver a bottle of wine to the room so its chilled before I arrive.
The staff and the customer service at this hotel are really spot on. Better then many of the Hyatt's I have stayed at.