FlyerTalk Forums - View Single Post - Princess cruises: 1) non-alcoholic drinks; 2) art auction
Old Oct 19, 2008 | 6:29 am
  #24  
dundalkspur
 
Join Date: Jul 2008
Programs: ba,VIRGIN
Posts: 118
Tips

[QUOTE=Aubie;2578179]This past May, my wife and I took our first cruise - we chose the Grand Princess, 7-day cruise from Ft.Lauderdale.

Overall, it was a very nice experience and we can't wait until our next cruise - planning on Princess again. The ship, room, intinery, food, service, and comedy shows were all excellent. Despite my wife and I being ages 35 & 28, we were some of the youngest on the ship, but we chose the cruise for its ship, price, itinery, rating, and food(great for out tastes).

The only disappointments were the policy for drinks and tips. Skipped the art auctions (don't buy art), but have read it is best to avoid them anyway.

Drinks - Out of all that food they include, a fountain soda probably costs the cruise line 5 cents or less - they can't include that? Just another way to pad the cruise price. We knew in advance that the soft drinks were not included, so I considered bringing a case with us, but decided against it when we learned that for $17.50 each, we could get unlimited drinks (fountain only). Condidering an average of 6 drinks per day for 6 1/2 days, that's less than 50 cents each - so its not worth it to BYO. Coffee, Tea, and milk are always free.

Tips - Automatically added to your open account. $10/per day, per person. Now how can it be a tip when they bill you for it? Sounds more like a surcharge - which comes back to padding the bill. Princess does clearly state that the "tip" is voluntary and can be reduced at the end of the cruise. Adjusting the tip requires standing in line and then going through the hoops to justify why you are reducing the tip, followed by a reply of why you shouldn't reduce the tip. I did go through the hoops because the tip was itemized as $3.50/per day, per person for room service and $6.50/per day, per person for dining; however, the dining is figuring 3 meals per day in the sitdown dining room - we only ate 3 meals out of 21. I didn't feel that we should have to tip on the days we didn't go. We did go to the buffet - which, as it is self serve, standard tipping customs do not require tipping; although, the cruise rep said otherwise. I decided to give the tips directly to the employees - in person and in cash! In addition to the $10/per day, per person($140 total) automatically billed to our account, all of the paid drinks(excluding the $17.50 fountain drink sticker) had an automatic 10% tip added. The drink "tip" was stated in advance and can not be reduced if the service is bad, which it was not.

I wonder if the cruise line keeps any of the "tips" or deducts a "fee" before distributing them? I also wonder how the cruise line distributes them? Anyone know?



Yes they do !!!!!!!!!!WE just came off the Caribbean Princess and a senior person admitted that Princess takes 20% of the tips as a handling charge .aaStaff told us that they would prefer tips going straight to the person for obvious reasons !!!!!
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