Originally Posted by
nickyboy
Hi
Trying to book some internal Chinese flights via the award booking engine. Every time I get the "technical problems" message, maybe tried 20 times
nickyboy
See my previous post. It seems that award availability is not keeping up with ACTUAL availability, particularly on partner airlines who are booking their own FF's at the same time.
If my conclusion is correct, the last step in the booking process hits a brick wall as the availability shown on the award booking system is no longer available. As in my case, calling FB MAY help (in booking alternatives), but, for your intended itinerary, "when its gone, its gone"
My tip - if you get the techincal error message, pick up the phone. If it IS a technical problem, the nice French lady will sort it. If its not, as described in my case, you just MIGHT get the last two seats in alternative class