Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
Hmm.... I called 2 days ago to try to change dates on an LH award from SFO-KUL (via FRA) in November, and the agent found nothing, in spite of my seeing availability on LH using the ANA tool.
Motivated by this thread, I tried again just now, and today's agent found availability on LH flights that yesterday's agent didn't! I was especially surpised to find availability on the non-stop from FRA-SFO on LH, because UA usually always wants to put you on their metal. Could be coincidence (maybe I just won the agent lottery), but either way, I'm very happy with the result!
Last edited by mikew99; Oct 17, 2008 at 1:15 am
Reason: Clarify timing & routing