I'd like for you to continue with this dialogue. It's along the lines of something I've been toying around with for some time now and Thanks l'etoile for the dialogue.

What I've been thinking is recruiting a similar type of volunteer, like our current volunteer moderators who would function solely as "experts." The concept is similar the the "Genius Bar" at various Apple stores in that for these types of questions that any member, new or not could drop in with a question and any number of somewhat "qualified" experts would offer up their advice. While this type of advice is certainly available on all the forums of FT, this situation would and could be very appealing to the newbie and as noted, could assist in cross posting type situations. As well, it could certainly make a nice name for FT to be the first to adopt a "Genius Bar" to a travel forum for miles and points, etc.

Thoughts?