Originally Posted by
Tiger_lily
Couldn't agree more ^ The lady I spoke to yesterday was no exception and had something sorted out inside 10 minutes which the ICC had been promising for weeks (and had told me on several occasions had been sent to refunds for processing)
As
T_l and
MCS say, if you have a problem go straight to Donington. As
T_l and I can vouch, if you even begin to start trying to sort said problem through Pune, before contacting Donington, you're in for the longhaul........