Originally Posted by
Shareholder
I would hope that by 2011 AE will have been able to upgrade its account information to provide what all US programs do with their expiring miles: "Miles expiring at the end of 2013: XX,XXX". This will alert us to any miles that have not been used by then, but I expect that most people redeem enough miles every couple of years to not have many left even by a year ahead of the 7-year deadline. Remember, miles used come from the oldest miles earned.
We're going to have to hope for this, as when I asked them to tell me when my miles were earned they did not have any way to tell me other than going back through old statements.
Rather than waiting on them to screw this up, I've started downloading my transactions from the AE website and keeping a tracking spreadsheet so I'll have my own record. However, right now my miles currently have a life of about 2 years, so shouldn't be an issue.