FlyerTalk Forums - View Single Post - Aeroplan Points Expiry - How to Determine Expiry Date
Old Oct 15, 2008, 1:22 pm
  #5  
grover432
 
Join Date: Jan 2008
Posts: 7
Originally Posted by mudd_stuffin
That is true, but there already has been a "cash grab" for AP for those who did not "know" or remember the one-year non-activity expiry rule... so you should probably keep that one-year rule in mind as well.
My wife got caught on that one. Had 60,000 points. we got married (changed CC to mine), had a baby and didn't travel for over a year. She lost her points.

These loyalty programs used to be great. But now, it seems the loyalty program wants to have it's cake and eat it to. ther is little transparency to the card holder (I can't even see when my points are expiring) and a simple email notice would have avoided my wife's loss. By the program wants the loss. I agree with others here - these programs will eventually crash and burn. Instead of creating loyalty, people wil start running away form them (sorry for the rant).
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