Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,668
That's impressive that they're been written from LHR: that's a busy place for CO with lots of BF passengers. I've received notes from the concierge at BRS, BFS and STN; it's a really nice gesture on the part of CO.